I know exactly how this situation falls out... all to well sometimes. But even the guy that is having the problem gives a better description than what usually happens.
On a normal day you get the:
"Well there was a box that was telling me to do something."
"What did this box say?"
"Well I don't know, I closed it" ...
"What were you doing to get the box?"
"I don't know, I was just working like I normally do and then the box showed up. Now nothing is working right."
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